SHIPPING POLICY

We aim to deliver your order safely and efficiently.

Shipping Method

All orders are shipped via trusted courier services within South Africa. You will be sent all tracking details regarding your order.

Processing Time

Orders are processed within 1–3 business days after payment confirmation.

Delivery Time

Estimated delivery time after your order has been processed and booked, is 2–5 business days depending on your location. 

Please note that delivery times may vary due to factors beyond our control, including courier delays or high demand periods.

Shipping Costs

Shipping costs are calculated at checkout unless otherwise stated.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS.

Delivery Issues

It is the customer’s responsibility to ensure that the correct delivery address is provided.

We are not liable for:

* Incorrect delivery details provided by the customer
* Delays caused by courier companies
* Lost or stolen parcels after confirmed delivery

If you experience any issues, please contact us and we will assist where possible.

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Contact Us

Zioraco.atelier@gmail.com
Ziora